How easy is it for us to make backups of the database to store on our system here?ĭo we maintain full ownership of our database?Īre we able to completely download it at the end of our contract with you, and ensure that no copy is kept on your server? What version of the FileMaker server are you running?

Where is the support person we would contact located? How quick is your response time if we are having trouble with our database? What kind of support does your company offer? Is there 24/7 emergency support?Īpproximately how many clients do you serve with this service? How long does it take to set up FileMaker hosting? How many users can access my database at the same time?ĭo you offer SSL connections on FileMaker Remote, IWP and WebDirect hosting? What versions of FileMaker do you support?

What is Neo Code Software FileMaker Hosting? Are you able to provide FileMaker Pro consulting and development effectively over large distances? You are in Vancouver, Canada, and we are not.

How do your FileMaker consulting and development rates compare with other developers?ĭoes NeoCode Software configure or sell computer hardware or systems? Who will own the copyright to FileMaker Pro custom databases developed for us by Neo Code Software?ĭoes NeoCode Software have any special credentials or industry recognition? Where can we see what your work looks like – do you have any examples we can look at? What options do you provide for technical support for FileMaker Pro?

Why should I consider customized FileMaker solution rather than buying an off-the-shelf program?ĭoes Neo Code Software support the current version of FileMaker Pro? What about prior versions?Īre discussions with you about our business processes and our business data confidential?

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