A discount code was used when placing your order and the item was purchased at discounted price. We're so terribly sorry for the issue you're experiencing! 1 x Mocha Bronde Balayage Remy Tape-In 20' pack was shipped back for a refund and was provided. Glam seamless false advertises and is a bad business and needs to be looked at. I got another email back after sending my photos in, and they realized the hair was frizzy and shedded, and they said I am past warranty which did not make any sense. I messaged glam seamless and they told me to send photos and they have quality control to look at this and take care of it because they offer a 6 month warranty. I think the hair is not worth the price and you are better off with buying hair on ******. The hair is nice and shiny but it sheds terribly and is so flimsy and thin. I also use a hair mask on the hair weekly. I use glam seamless hair products, and I use Pureology as well which is 100% safe and natural and vegan and sodium chloride free and does not contain bad ingredients. I wash weekly, use a loop brush, I never wash with sulfur and I’m allergic to sulfates anyways so I avoid. But the second time installed, it was extremely thin. But I got a restocking fee that I didn’t get my money back for. I returned the 3rd pack and got a refund because I never touched or used and all was sealed.

I had my hair professionally installed and she told me to just use two packs. I was color matched from Glam seamless and it was a beautiful color. I purchased 3 20” remy tape in extensions in mocha bronde.

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